Although ElementCheck AG ceased its operation during 2014, you are not left alone with your ElementCheck Mobile XRF instrument. LUTECO Lustenberger Technology Consulting will take care of existing ElementCheck customers as the official repair and service center for ElementCheck Mobile instruments. If your ElementCheck Mobile instrument is not working according to your expectations anymore, please let us know under the following coordinates or by using the contact form:
LUTECO Lustenberger Technology Consulting
Feldstrasse 2
CH-6330 Cham
Schweiz
email: elementcheck@luteco.ch
In many cases, the problems of your ElementCheck Mobile instrument can be diagnosed from a distance by using the built-in device-report feature of the ElementCheck Connect software and a solution can be provided right away.
IMPORTANT: please send your instrument to LUTECO only after you have been requested to do so. We will then have a closer look at the instrument and provide a quotation for repair at reasonable condtions.